Last updated: August 3, 2026

1. Agreement to These Terms

Welcome to Rent with Rêve (“Rêve,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of rentwithreve.com and our rental and resale services. By placing an order or creating an account, you agree to these Terms. If you do not agree, please do not use our services.

2. Accounts & Eligibility

You must be at least 18 years old to place an order. An account is required to rent or purchase; signup requires your email address and basic information. You are responsible for keeping your account credentials secure and for all activity under your account, and for ensuring your contact and payment information remain accurate and current.

3. Our Services

Rêve offers curated luxury fashion for rent or purchase, including pieces from our Influencer Closets — real garments from the personal wardrobes of fashion influencers we partner with, worn, styled, and now available to rent. Every piece is authenticated, personally inspected, and professionally cleaned before it is sent to you.

4. Rental Periods & Extensions

Rentals are available in 4-day, 7-day, or 14-day periods, beginning on the day your order is delivered. If you need more time, you may request an extension for an additional fee by contacting us before your scheduled return date. Extensions are subject to availability and are not guaranteed, as pieces may be reserved by other customers.

5. Pricing, Payment & Authorization

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. Your payment information is securely stored and encrypted. You are charged when you complete your rental order. By placing an order, you authorize us to charge the payment method on file for your rental, any applicable extension fees, late fees, repair fees, or non-return charges as described in these Terms.

6. Shipping & Delivery

We currently ship to all 50 US states. We are working on expanding internationally — sign up for our newsletter to be notified when we launch in your region.

Orders ship within 2–3 business days of checkout. Orders over $100 include free two-way shipping: we cover both delivery and return shipping, and professional cleaning is included.

All rentals are covered by our insurance during shipping. If you receive a damaged item, contact us immediately with photos and we will send a replacement or provide a full refund.

7. Returns

Every rental includes a prepaid return label, and returns are free. Please drop off your piece with the carrier noted on your return label by 12:00 pm on or before your return date. If your return date falls on a Sunday or holiday, you have until 12:00 pm the following day to drop off without any late fee.

You are responsible for the timely return of your rental regardless of who facilitates the drop-off — please do not leave returns with a third party (a hotel desk, doorman, or friend), as any resulting late fees remain your responsibility.

8. Late Returns & Non-Returns

When a piece comes back late, it impacts the next person who reserved it and the curator it belongs to, so we ask that return dates be honored.

• A late fee of $15 per day will be charged to the card on file for each piece not returned on time.
• If a piece has not been returned within 7 days of the return date, it will be considered a non-return, and your payment method will be charged the full resale value of the piece, minus any late fees already collected.

9. Fit & Exchanges

If an item doesn't fit, we offer free exchanges within the first 3 days of receiving your order. Simply contact us through our Contact page and we will arrange a swap for a different size or item at no extra charge.

10. Garment Care & Damage

Please do not wash, dry-clean, or attempt to repair rental items yourself — professional cleaning after every rental is included and handled by our specialist partners using methods appropriate to each fabric and construction.

Minor wear and tear is expected and covered — you will never be charged for the normal signs of an evening well spent. For significant damage, we ask that you report it when returning the item.

Depending on the damage, there may be a repair fee, but it will never exceed the item's depreciated value.

11. Purchases: Buyouts & Resale Pieces

If you fall in love with a piece during your rental, you may purchase it at a discounted buyout price — contact us anytime during your rental period, and you will be charged the buyout price minus what you have already paid for that rental.

Resale pieces purchased outright are eligible for return for store credit only, within 14 days of delivery. Resale returns must be unworn and in original condition, and customers are responsible for return shipping on resale pieces.

12. Condition & Authenticity

We only work with verified luxury brands and authenticated pieces; each item goes through a rigorous authentication process before listing. Every piece is personally inspected by our team. Unless otherwise noted, all items are in Excellent condition — gently worn with minimal signs of use, looking and feeling nearly new. Items in exceptional condition are individually labeled New with Tags (never worn, original tags attached) or Very Good (worn a handful of times with light wear, no flaws noticeable when styled). We do not list anything below our Great standard.

13. Acceptable Use

Rental items remain the property of Rêve or its consignment partners at all times unless purchased. You agree not to alter, re-rent, lend for commercial purposes, or sell any rental item, and not to use our services for any unlawful purpose. All site content, imagery, and branding are the property of Rêve or its partners and may not be reproduced without permission.

14. Cancellations

To cancel or modify an order, contact us as soon as possible at hello@rentwithreve.com. Orders that have already shipped are treated as rentals under these Terms and are subject to the exchange policy in Section 9.

15. Disclaimers & Limitation of Liability

Our services are provided “as is.” To the fullest extent permitted by law, Rêve's total liability for any claim arising out of your use of the services will not exceed the amount you paid for the order giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date above reflects the most recent version, and continued use of our services after changes take effect constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of CT, United States, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in [COUNTY], CT, United States.

18. Contact

Questions about these Terms or a specific order? Reach out to us at hello@rentwithreve.com — we're happy to help.