Shipping policy

Last updated: September 9, 2026

Where we ship

We currently ship to all 50 US states. We are working on expanding internationally — sign up for our newsletter to be notified when we launch in your region.

Processing and delivery

Orders ship within 2–3 business days of checkout. Your piece is sent to arrive ahead of the first day of your rental period, so there is time to try it on.

Orders over $100 include free two-way shipping: we cover both delivery and return shipping, and professional cleaning is included. On orders of $100 or less, shipping is calculated at checkout.

Coverage in transit

All rentals are covered by our insurance while in transit. If a piece arrives damaged, contact us right away at hello@rentwithreve.com with photos and we will send a replacement or provide a full refund.

Returning a rental

Every rental includes a prepaid return label, and returns are free. Drop your piece off with the carrier noted on your return label by 12:00 pm on or before your return date. If your return date falls on a Sunday or a holiday, you have until 12:00 pm the following day to drop off without a late fee.

Please do not clean the piece before returning it — professional cleaning is included and handled by our specialist partners.

You are responsible for the timely return of your rental regardless of who facilitates the drop-off. Please do not leave returns with a third party such as a hotel desk, doorman, or friend, as any resulting late fees remain your responsibility.

Late returns and non-returns

When a piece comes back late it affects the next person who reserved it and the curator it belongs to, so we ask that return dates be honored.

  • A late fee of $15 per day is charged to the card on file for each piece not returned on time.
  • If a piece has not been returned within 7 days of the return date, it is treated as a non-return and your payment method is charged the full resale value of the piece, less any late fees already collected.

Purchases

Pieces bought outright ship under the same terms: free shipping on orders over $100, calculated at checkout below that. Return shipping on resale pieces is the customer's responsibility — see our Refund Policy.

Questions

Reach us at hello@rentwithreve.com and we will help.